The City expects process improvement through the implementation of new systems and intends to adopt the best practices offered by the selected Vendor. Vendors who are invited to demonstrate their product should be prepared to discuss the application’s best practices, and the system’s ability to adapt to user preferences.
For the scope, please see the RFP.
For each item, a ranking has been provided indicating its importance to the City. Rankings used are R for Required, I for Important, N for Nice to Have or E for Explore. Software applications that are missing a significant number of required features and technology preferences may be eliminated from consideration.
Vendors must provide a rating and a comment for every item. The comment should include a brief explanation of how the item is supported. Do not provide hyperlinks within the document. Do not reference another line item for your answer. All items must be addressed within the box provided. Do not modify the format, font, numbering, etc. of this section or insert page breaks. If a submitted RFP includes blank responses the document may be considered incomplete and rejected. Use the following rating system to evaluate each requirement:
RATING/DEFINITION
4/Standard and available. Software supports this requirement in the proposed version and can be implemented out of the box or with configuration included in this proposal.
3/3rd party software. Supported with 3rd party software integrated with the proposed solution. Indicate the name of the application recommended.
2/Modification. Software does not include this requirement and requires modification. Indicate the estimated cost of modification.
0/Not available. Software will not meet requirement.
F/Future release. Requirement will be available in future release. Indicate anticipated release including month and year.
The City of Federal Way (City) is seeking to obtain proposals from experienced and qualified Vendors that can provide ERP software and services that satisfies all of the City’s functional and technical requirements. The preferred Vendor shall have experience in successfully implementing the proposed solutions for cities of similar size and scope of services. A detailed description of the products and services required are contained in Section 3 - Scope of Work and Timeline of this RFP.
The City is also open to receiving responses to this RFP from Vendors that provide best of breed solutions for Human Capital Management to support the required functionality. It is important that these solutions have the ability to integrate with the selected ERP system. To submit a response for one of the best of breed solutions, complete the Requirements template in Section 6 for the relevant functionality and submit per the instructions contained in Section 5 of this RFP.
It is the submitter's responsibility to deliver proposals to the City by the date and time indicated in this RFP. The City accepts no responsibility for lost or misdirected email submittals. The City is not liable for any costs incurred by the Vendor before issuance of a contract. All costs incurred in responding to this Request for Proposal are solely the responsibility of the Vendor.
All materials submitted in response to this RFP become the property of the City and as such public documents and will not be returned. Submission of a proposal shall constitute acknowledgment and acceptance of all terms and conditions contained in this RFP and all exhibits and attachments hereto.