Bid Number
N/A
Start Date
End Date
Publication Info
Federal Way Mirror and City of Federal Way website
Submittal Info
All proposals should be sent to Terry Smith, IT Administrative Assistant II City of Federal Way 33325 8th Ave S Federal Way, WA 98003-6325 (253) 835-2550
Bid Opening Info
All quotes must be received by 5:00pm on February 10, 2023
Addtl Status Info
All quotes must be submitted by mail
Bid Recipient
Terry Smith, IT Administrative Assistant II
Qualifications
Factor Weight Given
1. Responsiveness of the written proposal and likelihood of the proposal to meet the City's needs 30%
2. Price. 35%
3. Ability and history of successfully completing contracts of this type meeting project deadlines and experience in similar work 35%
Total Criteria Weight 100%
Each quote will be independently evaluated on factors 1 through 3.
1. Responsiveness of the written proposal and likelihood of the proposal to meet the City's needs 30%
2. Price. 35%
3. Ability and history of successfully completing contracts of this type meeting project deadlines and experience in similar work 35%
Total Criteria Weight 100%
Each quote will be independently evaluated on factors 1 through 3.
Miscellaneous Info
Timeline of Need: Deployment Q2 2023
- Must be able to provide and support local (on-premise) hardware.
- Must have established and proven customer base (over 2000 customers).
- Minimum of 15 years of providing Cloud DR Services.
- White glove (have available resources for both local and remote installation) service for setup, configuration, support (24-hour emergency service) with Service Level Agreement (SLA) for repair, restore, and recovery as well as security and system patching.
- Must be able to provide ransomware monitoring.
- Run Books for Recovery Process documentation as part of the initial scope and need to be provided at time of implementation.
- Regular testing and restore support are included as part of the service.
- Must offer fully scalable and managed system.
- Must provide one, two and three-year term quotations.
- Must be able to provide and support local (on-premise) hardware.
- Must have established and proven customer base (over 2000 customers).
- Minimum of 15 years of providing Cloud DR Services.
- White glove (have available resources for both local and remote installation) service for setup, configuration, support (24-hour emergency service) with Service Level Agreement (SLA) for repair, restore, and recovery as well as security and system patching.
- Must be able to provide ransomware monitoring.
- Run Books for Recovery Process documentation as part of the initial scope and need to be provided at time of implementation.
- Regular testing and restore support are included as part of the service.
- Must offer fully scalable and managed system.
- Must provide one, two and three-year term quotations.
Contact Person
Terry Smith, IT Administrative Assistant II
City of Federal Way
33325 8th Ave S
Federal Way, WA 98003-6325
(253) 835-2550
City of Federal Way
33325 8th Ave S
Federal Way, WA 98003-6325
(253) 835-2550
Business Hours
Monday - Friday 8:00am - 5:00pm
Fax Number
Faxed or Telephone proposals will not be accepted
Status
Close
Bid Posting Categories
Attach Documents
Document
Description
The City is looking for a Backup and Disaster Recovery system to support the City’s on-premise and cloud systems. The system must meet the following general requirements as outlined below. Due to the confidential nature of the system specifications, they cannot be published with the RFP. If interested, please contact Terry Smith at Terry.Smith@cityoffederalway.com, and the specifications will be provided.